Republic Services: Leadership Fundamentals

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Case Study Overview

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Republic Services, Inc. is the second largest non-hazardous solid waste management company in the United States, as measured by revenue. Ongoing growth through acquisition created significant challenges in fostering a single corporate culture where employee engagement is consistent and high, and turnover in key positions is at healthy levels.

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Changing how more than 4,000 leaders handle key performance management issues like coaching, feedback, and difficult conversations requires a strong commitment and singular focus to do what it takes to get it right. The Republic Services project team and Entelechy worked closely and collaboratively to create Republic Services’ three-day Leadership Fundamentals program. Leadership Fundamentals trains leaders to build productive, meaningful relationships with employees, to lead effectively, and to develop talent and bench strength through deliberate coaching and performance management.

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